Employee training not only increases your team’s skill level and productivity, it also makes them happier – in fact, according to LinkedIn’s 2019 Workforce Learning Report, 94% of employees would stay at a company longer if it is invested in their learning and development.
There’s no doubt that effective communication and strong presenting skills are a must for employees working in today’s corporate environment, which is why many organisations choose it as an area of focus within their L&D training plans.
When senior leaders, managers and staff in your organisation have the skills and confidence to deliver clear, impactful, engaging presentations to both internal and external stakeholders, it has a far-reaching and positive effect. But the key to achieving quality learning outcomes from coaching in this area lies in partnering with the right training provider.
When comparing your options, being clear on your training vendor selection criteria is crucial. So, in this article we talk about how to vet and select a training expert for your company.
1. Expertise and experience
There are many companies who pride themselves on offering training in a wide variety of business skills – from sales and negotiation, to leadership and project management, and plenty in between. In other words they are just a training warehouse. While this can seem like a good thing on the surface, you’re more likely to get a better quality and effective training program from a specialist provider. And that is true too when selecting a partner to help your people improve their presenting skills.
For example, hiring a generalist soft skills trainer when your desired outcome is to help your people become more confident, persuasive and inspiring presenters, will likely make the training less transformational.
But experts who specialise in one area have the years of experience and the depth of knowledge to deliver targeted, high-quality outcomes. This provides your team with the confidence, support and practical skills they need to deliver presentations with impact.
2. Training approach
When selecting a provider, be sure to look closely at how the training is delivered.
Is it in person, online or a blended approach? Will the training be conducted in-house or will your people be attending a public course? What is the size of the group? The answers to these questions are a great help in guiding your decision.
Ideally, you should be looking for a practical, immersive training approach with content that is personalised to suit your people and your business. When the training is hands-on, interactive and delivered in small groups, participants learn and retain much more than when they are simply an attendee in the audience listening to someone speak.
3. Ability to customise training programs
Every employee and every business is different, so a training program that is customised to suit your needs will deliver the greatest results. Look for a training partner that has a proven capability to offer a solution that is not only tailored to your organisation as a whole, but also personalised for each participant.
That way, the takeaways for each employee will be timely, relevant and provide real results in line with your organisational culture and specific goals.
When your employees gain tailored guidance to deliver confident presentations, it benefits both them as individuals and your organisation as a whole.
4. Ability to work with different personalities and individuals
A training program that helps your employees to build on their own personal strengths is a big positive, especially when the training is focused on presentation skills.
When the workshop allows participants to embrace their natural style of communication and let their personality shine through, it leads to powerful lessons and a more authentic experience.
Your team will gain confidence in their ability to use their new presentation skills to communicate effectively with their colleagues, managers and clients, to grow their personal brand and progress in their role.
5. Hands-on practise time
For many people, the learning is in the doing, so plenty of time for participants to practise and learn during the workshop is a must.
Be sure to ask any potential training providers how much of the workshop will be hands-on and practical. Furthermore, ask how much individual practise time people will get during the course. The most valuable training will include practical activities that are role-specific as this will maximise the gains for each person. In addition, find out how and when feedback is provided, including how video recordings of people’s practise sessions are viewed. If recordings are shown back to the group as a whole this can seriously knock people’s confidence.
6. Tools and learning support
When the training includes additional online learning materials that employees can review and use after the workshop, it greatly enhances your return on L&D investment.
Providing resources that help participants to recap what they’ve learnt and use time and again to refresh their skills as needed is an integral part of any high-quality training package.
On top of this, when your team are also given practical tools that help them map out and create compelling presentations that really hit the mark, it makes it easy for them to utilise the teachings and develop their skills further.
7. Level of attention given to participants
While training delivered to a large group or in a public-workshop setting may suit some, there are likely members of your team who will find it intimidating or simply unengaging.
Plus, employees who have a more passive personality are unlikely to participate fully in this style of workshop and may walk away with very little to show for it. To avoid this and make sure each member of your team is able to gain the maximum benefits, look for a provider who includes plenty of one-on-one time and personalised coaching even in a group workshop setting.
8. Credentials of trainers
If you want your employees to develop actionable business skills then the trainers you select must have a solid business background themselves. People who are career trainers, or actors, simply don’t have the commercial experience to enable them to understand the types of situations that your people face.
However, when your trainers have been corporate executives themselves they can instantly relate to the presentation environments and challenges faced by your senior leaders, managers and staff. This means they can tailor the information and practical components to be 100% relevant for your people and your business. It also means your employees can ask questions, receive actionable advice and learn proven techniques that really work.
9. Past clients and testimonials
Client testimonials provide you with an opportunity to learn more about the capabilities of any potential training company, so be sure to look them up.
Understanding who they’ve worked with in the past gives you some insight into the kind of organisations they have helped. This can be a useful way to gauge if the quality, relevance and outcomes of the training will be a good fit for your business.
10. Post-workshop support
The last thing you want is to invest in training that is gradually forgotten in the days, weeks and months following the workshop.
A sustainable training solution offers post-workshop support to participants to ensure the learnings are implemented and utilised on an ongoing basis. This may be delivered in person or remotely and could be in the form of follow-up coaching.
Ideally, your team will also have lifetime access to online resources or support so they can find the information they need to continually brush-up and develop their presentation skills further.
The Right Training Partner Makes all the Difference
When it comes to developing presentation skills in your team, engaging the right external provider can deliver outstanding results – but be sure to do your research and choose the training partner that meets all of the above criteria.
A training partner who understands your organisation and creates a solution that is tailored to both your team as individuals and your business as a whole, will deliver the best ROI and results. So don’t settle for a one-size-fits-all approach – because the right training partner makes all the difference.
Written By Belinda Huckle
Founder and Managing DirectorRead Bio
Belinda is the founder and managing director of secondnature. With a determination to drive a paradigm shift in the delivery of presentation skills training, she is a strong advocate of a more personal and sustainable presentation skills training methodology.
She believes in a training approach that harnesses people’s unique personality to build their own authentic presentation style and personal brand.
Belinda is currently helping to transform the presentation skills of people in organisations such as BBC Worldwide, DHL, ESRI, Heineken, MARS Inc., Moody’s, Pfizer, Roche, Triumph and Walmart – to name just a few.